POS Portal incident

MCC/Direct Slow

Minor Resolved View vendor source →

POS Portal experienced a minor incident on September 20, 2019 affecting Portal Access and eCommerce - buy.posportal.com, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2019, 02:44 PM UTC
Resolved
Sep 20, 2019, 04:15 PM UTC
Duration
1h 31m
Detected by Pingoru
Sep 20, 2019, 02:44 PM UTC

Affected components

Portal AccesseCommerce - buy.posportal.com

Update timeline

  1. investigating Sep 20, 2019, 02:44 PM UTC

    We are investigating reports that our MCC and Direct platforms are running slow.

  2. resolved Sep 20, 2019, 04:15 PM UTC

    We did not find any issues on either MCC/Direct platforms.