POS Portal incident

Non-production test environments impacted

Notice Resolved View vendor source →

POS Portal experienced a notice incident on September 27, 2019, lasting 5d 8h. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2019, 05:05 AM UTC
Resolved
Oct 02, 2019, 01:56 PM UTC
Duration
5d 8h
Detected by Pingoru
Sep 27, 2019, 05:05 AM UTC

Update timeline

  1. identified Sep 27, 2019, 05:05 AM UTC

    POS Portal’s non-production environments used by some of its customer’s for testing purposes, which includes Sandbox and Staging, are currently unavailable due to a hardware failure. Customers can expect that API requests against these test environments will time out and order updates will not be posted. We will update the Status Page once service to the non-production environments are restored. Production environments are not impacted by this service outage.

  2. resolved Oct 02, 2019, 01:56 PM UTC

    The test environments are available.