POS Portal incident

Degraded performance across all platforms.

Notice Resolved View vendor source →

POS Portal experienced a notice incident on January 24, 2020 affecting Portal Access and POS Portal API and 1 more component, lasting 2d 17h. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2020, 11:17 PM UTC
Resolved
Jan 27, 2020, 05:14 PM UTC
Duration
2d 17h
Detected by Pingoru
Jan 24, 2020, 11:17 PM UTC

Affected components

Portal AccessPOS Portal APIeCommerce - buy.posportal.com

Update timeline

  1. investigating Jan 24, 2020, 11:17 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 24, 2020, 11:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 27, 2020, 05:14 PM UTC

    This incident has been resolved.