POS Portal incident

eCommerce Site Unavailable - buy.posportal.com

Critical Resolved View vendor source →

POS Portal experienced a critical incident on April 28, 2020 affecting eCommerce - Merchant Direct, lasting 5h 40m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2020, 04:07 PM UTC
Resolved
Apr 28, 2020, 09:48 PM UTC
Duration
5h 40m
Detected by Pingoru
Apr 28, 2020, 04:07 PM UTC

Affected components

eCommerce - Merchant Direct

Update timeline

  1. investigating Apr 28, 2020, 04:07 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 28, 2020, 04:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 28, 2020, 09:48 PM UTC

    This incident has been resolved.