POS Portal incident

Service Disruption: Portal Access

Minor Resolved View vendor source →

POS Portal experienced a minor incident on June 22, 2021 affecting POS Portal API, lasting 5h 3m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2021, 10:48 PM UTC
Resolved
Jun 23, 2021, 03:51 AM UTC
Duration
5h 3m
Detected by Pingoru
Jun 22, 2021, 10:48 PM UTC

Affected components

POS Portal API

Update timeline

  1. identified Jun 22, 2021, 10:48 PM UTC

    Service Disruption: Some users of Portal Access may be experiencing the inability to place replacement orders for certain non-configured hardware. POS Portal is aware of the issue and is actively working to resolve. Please contact your Account Manager with any questions. Thank you for your patience as we work to resolve.

  2. resolved Jun 23, 2021, 03:51 AM UTC

    This incident has been resolved.