POS Portal incident

Portal Access - Order Placement

Major Resolved View vendor source →

POS Portal experienced a major incident on September 6, 2021 affecting POS Portal API, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2021, 08:06 PM UTC
Resolved
Sep 06, 2021, 08:19 PM UTC
Duration
12m
Detected by Pingoru
Sep 06, 2021, 08:06 PM UTC

Affected components

POS Portal API

Update timeline

  1. investigating Sep 06, 2021, 08:06 PM UTC

    We have received reports that accessing Merchants and Order Placement through Portal Access is currently unavailable. We are investigating the reports and will post an update shortly.

  2. resolved Sep 06, 2021, 08:19 PM UTC

    The issue has been resolved at this time.