POS Portal incident

WAPI - Order Placement

Major Resolved View vendor source →

POS Portal experienced a major incident on January 11, 2022 affecting eCommerce - buy.posportal.com, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Jan 11, 2022, 02:42 PM UTC
Resolved
Jan 11, 2022, 03:37 PM UTC
Duration
54m
Detected by Pingoru
Jan 11, 2022, 02:42 PM UTC

Affected components

eCommerce - buy.posportal.com

Update timeline

  1. investigating Jan 11, 2022, 02:42 PM UTC

    We are investigating reported issues with Web API order placement.

  2. identified Jan 11, 2022, 03:05 PM UTC

    We have identified the issue and are preparing a fix.

  3. monitoring Jan 11, 2022, 03:18 PM UTC

    The fix has been applied and the issue has been resolved. We are monitoring at this time.

  4. resolved Jan 11, 2022, 03:37 PM UTC

    This incident has been resolved.