POS Portal experienced a minor incident on November 4, 2022 affecting POS Portal API, lasting 5h 47m. The incident has been resolved; the full update timeline is below.
Affected components
POS Portal API
Update timeline
- investigating Nov 04, 2022, 06:03 PM UTC
We are aware of a potential issue with trying to place an order for a replacement device. We are investigating the issue and will have an update shortly.
- identified Nov 04, 2022, 09:08 PM UTC
We are experiencing intermittent outages for users attempting to place return/swap orders for customer installed POS solutions. We will provide a new status update when the issue has been resolved.
- resolved Nov 04, 2022, 11:50 PM UTC
The intermittent outages when placing return/swap orders for customer installed POS solutions have been resolved.