POS Portal incident

System Unavailable

Notice Resolved View vendor source →

POS Portal experienced a notice incident on May 15, 2023 affecting Portal Access and POS Portal API and 1 more component, lasting 57d 7h. The incident has been resolved; the full update timeline is below.

Started
May 15, 2023, 03:44 PM UTC
Resolved
Jul 11, 2023, 10:48 PM UTC
Duration
57d 7h
Detected by Pingoru
May 15, 2023, 03:44 PM UTC

Affected components

Portal AccessPOS Portal APIeCommerce - buy.posportal.comeCommerce - Merchant DirectWarehouse Mgmt System (Win32)POS Portal Call CenterPOS Portal - Central Office NetworkPOS Portal - KY Warehouse NetworkPOS Portal - CA Warehouse Network

Update timeline

  1. investigating May 14, 2023, 05:50 PM UTC

    We are currently investigating this issue.

  2. identified May 15, 2023, 03:44 PM UTC

    We are continuing to work on this issue.

  3. identified May 15, 2023, 04:34 PM UTC

    We are continuing to work on this issue.

  4. identified May 15, 2023, 06:24 PM UTC

    We are continuing to work on this issue.

  5. resolved Jul 11, 2023, 10:48 PM UTC

    This incident has been resolved.