POS Portal incident

FedEx Shipping - Third Party API - Outage

Notice Resolved View vendor source →

POS Portal experienced a notice incident on April 4, 2024 affecting FedEx Shipping - Third Party API, lasting 4h 36m. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2024, 04:51 PM UTC
Resolved
Apr 04, 2024, 09:28 PM UTC
Duration
4h 36m
Detected by Pingoru
Apr 04, 2024, 04:51 PM UTC

Affected components

FedEx Shipping - Third Party API

Update timeline

  1. investigating Apr 04, 2024, 04:51 PM UTC

    It has been identified that the FedEx third party shipping services is down and affecting all FedEx shipping availability. We are investigating the cause at this time.

  2. investigating Apr 04, 2024, 05:21 PM UTC

    It has been identified that the FedEx third party quoting services are down and affecting all FedEx ship methods. We are monitoring the cause at this time on the Fed Ex site: https://www.fedex.com/apps/systemunavailable/

  3. investigating Apr 04, 2024, 05:22 PM UTC

    We are continuing to investigate this issue.

  4. investigating Apr 04, 2024, 07:35 PM UTC

    FedEx quoting services are still experiencing an outage and we are continuing to monitor the progress.

  5. resolved Apr 04, 2024, 09:28 PM UTC

    This incident has been resolved.