Ports Group incident

December 2018: Ports Group major outage

Major Resolved View vendor source →

Ports Group experienced a major incident on December 9, 2018, lasting 3h 33m. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2018, 11:47 AM UTC
Resolved
Dec 09, 2018, 03:20 PM UTC
Duration
3h 33m
Detected by Pingoru
Dec 09, 2018, 11:47 AM UTC

Update timeline

  1. investigating Dec 09, 2018, 11:47 AM UTC

    We are currently investigating the issue

  2. monitoring Dec 09, 2018, 12:47 PM UTC

    We have identified the issue and we have deployed a solution. We will continue to monitor and we will issue a incidentent report in the coming days.

  3. resolved Dec 09, 2018, 03:20 PM UTC

    Issue was solved at 13:37. We have switched out the component causing the failure and verified that everything works as it should.