Ports Group incident

Database disruptions with our shared hosting environment

Notice Resolved View vendor source →

Ports Group experienced a notice incident on March 14, 2022, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2022, 10:31 AM UTC
Resolved
Mar 14, 2022, 12:47 PM UTC
Duration
2h 16m
Detected by Pingoru
Mar 14, 2022, 10:31 AM UTC

Update timeline

  1. investigating Mar 14, 2022, 10:31 AM UTC

    We are seeing an elevated failure rate on our shared hosting environments database-cluster. We are currecntly investigating and deploy a fix as soon as we have identified it and found a solution

  2. identified Mar 14, 2022, 11:04 AM UTC

    We have identified the issue and have implemented a fix, we estimate that service will be fully operational within 20 minutes

  3. monitoring Mar 14, 2022, 11:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 14, 2022, 12:47 PM UTC

    This incident has been resolved.