Porter incident

DNS lookups are degraded

Major Resolved View vendor source →

Porter experienced a major incident on August 5, 2022 affecting Porter DNS, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2022, 05:46 AM UTC
Resolved
Aug 05, 2022, 05:48 AM UTC
Duration
2m
Detected by Pingoru
Aug 05, 2022, 05:46 AM UTC

Affected components

Porter DNS

Update timeline

  1. identified Aug 05, 2022, 05:46 AM UTC

    We're facing elevated domain record lookup times with our DNS service. The root cause has been identified and a fix will be rolled out shortly.

  2. monitoring Aug 05, 2022, 05:47 AM UTC

    A fix has been implemented and our DNS systems are being closely monitored.

  3. resolved Aug 05, 2022, 05:48 AM UTC

    This incident has been resolved, and DNS lookups are being resolved normally. A detailed post-mortem analysis will be provided in a few hours.