Porter incident

Production Outage

Critical Resolved View vendor source →

Porter experienced a critical incident on September 30, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2024, 07:00 PM UTC
Resolved
Sep 30, 2024, 07:00 PM UTC
Duration
Detected by Pingoru
Sep 30, 2024, 07:00 PM UTC

Update timeline

  1. resolved Sep 30, 2024, 07:31 PM UTC

    We are investigating an infrastructure issue that is causing the Porter dashboard to be unresponsive. User workloads should be unaffected. We will update as the situation evolves.

  2. postmortem Sep 30, 2024, 07:32 PM UTC

    2:50pm EST: Service down ~2:55pm EST: Cause identified as storage limits on production database; storage increased 3:06pm EST: Initial service restoration. Users may see additional latency on the dashboard. 3:23pm EST: Full service restored. ‌ As a reminder, outages to the Porter dashboard have no impact on the runtime of user workloads. If any of your CI runs failed \(e.g. Github actions\), please re-run!