Poppulo Outage History

Poppulo is up right now

Pingoru has recorded 50 incidents for Poppulo: 19 in the last 12 months and 7 in the last 90 days.

Source: poppulo1.statuspage.io

50incidents recorded
19last 12 months
7last 90 days
9 hourstypical duration
Incidents per month
036AprMayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking Poppulo in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 202635 of 720 (1%)
July 2026299 of 744 (13%)
August 2026547 of 744 (6%)
September 202646 of 720 (1%)
October 202610 of 744 (0%)
November 202600 of 142 (0%)

Incidents, newest first

Minor May 14, 2025 EU Service Issue: Reporting delays 13h 35m Reporting & Analytics

Started May 14, 2025, 09:35 AM UTC· resolved May 14, 2025, 11:10 PM UTC

  1. investigating May 14, 2025, 09:35 AM UTC

    We are currently experiencing an issue that may be impacting your ability to fully utilize our services with some delays in Reporting. The Open and Clicks reporting metrics may not be up to date. It may take up to an hour to reflect the accurate figures. (Please note emails are delivering it is the reporting that is delayed) Our Engineering team is investigating We apologize for any inconvenience caused. Please accept our apologies for any inconvenience caused. Poppulo Support Team

  2. resolved May 14, 2025, 11:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 7, 2025 Service Issue on EU and US server 13m Mobile Publishing

Started May 07, 2025, 10:09 AM UTC· resolved May 07, 2025, 10:22 AM UTC

  1. investigating May 07, 2025, 10:09 AM UTC

    We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With Feeds post not loading within the Admin tool Our Incident Response teams have been engaged and are working toward a resolution.

  2. monitoring May 07, 2025, 10:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 07, 2025, 10:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 14, 2025 US Service Issue 39m Poppulo Platform / Web Application, Email Microsites

Started Apr 14, 2025, 09:44 AM UTC· resolved Apr 14, 2025, 10:24 AM UTC

  1. investigating Apr 14, 2025, 09:44 AM UTC

    We are currently investigating the issue

  2. investigating Apr 14, 2025, 09:55 AM UTC

    We are currently experiencing an issue that may be impacting your ability to fully utilize our services. There are issues with Microsites loading and you may be effected by this.

  3. identified Apr 14, 2025, 10:09 AM UTC

    We have identified the issue and are working on a fix.

  4. monitoring Apr 14, 2025, 10:13 AM UTC

    A fix has been implemented and microsites are loading correctly and we are continuing to monitor.

  5. resolved Apr 14, 2025, 10:24 AM UTC

    The incident has been resolved and microsites are working as expected again.

Read the full incident report →

Minor March 17, 2025 EU and US Service Error 4h 49m Poppulo Platform / Web Application, Reporting & Analytics, Email Microsites, Email Sending and 2 more

Started Mar 17, 2025, 08:29 AM UTC· resolved Mar 17, 2025, 01:19 PM UTC

  1. investigating Mar 17, 2025, 08:29 AM UTC

    Some of our accounts are experiencing issues with accessing their accounts altogether and some are working as expected. We are investigating this issue at the moment and looking for a solution.

  2. investigating Mar 17, 2025, 09:28 AM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 17, 2025, 09:38 AM UTC

    We are continuing to investigate the issue, we have also found that this issue is also causing issues for our users that have Advanced Analytics on their account.

  4. identified Mar 17, 2025, 12:30 PM UTC

    The issue has been identified and the effected accounts on the EU server should be loading correctly now. Our Engineering Team are currently working to do the same on the US server

  5. monitoring Mar 17, 2025, 12:46 PM UTC

    A fix has been implemented and we are continuing to monitor this issue.

  6. resolved Mar 17, 2025, 01:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 14, 2025 Service Issue on EU and US server 3h 39m Poppulo Platform / Web Application

Started Mar 14, 2025, 05:04 PM UTC· resolved Mar 14, 2025, 08:43 PM UTC

  1. investigating Mar 14, 2025, 05:04 PM UTC

    There have been issues reported with images either not appearing, or images reverting to default values. As well as issues with the Planning Tab. We are aware of this issue and are currently looking to resolve it as soon as possible.

  2. identified Mar 14, 2025, 07:32 PM UTC

    Our Engineers have identified the issue and are working on a fix for the image cloning issue and are planning to deploy it as soon as possible.

  3. resolved Mar 14, 2025, 08:43 PM UTC

    The fix implemented by our Engineers has resolved the issue and the system should be operating as normal again.

Read the full incident report →

Minor March 5, 2025 US Service Issue 42m Email Sending

Started Mar 05, 2025, 04:53 PM UTC· resolved Mar 05, 2025, 05:36 PM UTC

  1. identified Mar 05, 2025, 04:53 PM UTC

    We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With some test sends queuing on the US server. (Please note live sends are not affected by this delay ) Our Incident Response teams have been engaged and have implemented a fix and are monitoring the results Please accept our apologies for any inconvenience caused

  2. resolved Mar 05, 2025, 05:36 PM UTC

    All services have been restored and the incident is now resolved.

Read the full incident report →

Minor March 3, 2025 US Service Issue 43m Email Sending

Started Mar 03, 2025, 02:35 PM UTC· resolved Mar 03, 2025, 03:18 PM UTC

  1. investigating Mar 03, 2025, 02:35 PM UTC

    We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With some sends and test sends queuing on the US server. Our Incident Response teams have been engaged and are working toward a resolution.

  2. investigating Mar 03, 2025, 02:44 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 03, 2025, 03:01 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 03, 2025, 03:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 03, 2025, 03:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 26, 2025 EU Service Issue 4h 23m Poppulo Platform / Web Application

Started Feb 26, 2025, 09:33 AM UTC· resolved Feb 26, 2025, 01:57 PM UTC

  1. identified Feb 26, 2025, 09:33 AM UTC

    We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Enterprise people data is currently taking longer then expected to associated push to sub-accounts. Our Incident Response teams have been engaged and are working toward a resolution.

  2. monitoring Feb 26, 2025, 09:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 26, 2025, 01:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 31, 2025 Service Issue on EU and US server 3h 32m Email Microsites

Started Jan 31, 2025, 11:58 AM UTC· resolved Jan 31, 2025, 03:31 PM UTC

  1. investigating Jan 31, 2025, 11:58 AM UTC

    We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With microsite currently unavailable. Our Incident Response teams have been engaged and are working toward a resolution as a top priority.

  2. identified Jan 31, 2025, 01:54 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 31, 2025, 02:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 31, 2025, 03:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 22, 2025 US Service Issue 1h 44m Email Sending

Started Jan 22, 2025, 02:24 PM UTC· resolved Jan 22, 2025, 04:08 PM UTC

  1. investigating Jan 22, 2025, 02:24 PM UTC

    We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With some sends queuing on the US server Our Incident Response teams have been engaged and are working toward a resolution.

  2. identified Jan 22, 2025, 02:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 22, 2025, 03:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 22, 2025, 04:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 19, 2024 Service Issue EU server 3h 37m Poppulo Platform / Web Application, Reporting & Analytics

Started Dec 19, 2024, 11:13 AM UTC· resolved Dec 19, 2024, 02:51 PM UTC

  1. investigating Dec 19, 2024, 11:13 AM UTC

    We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Incident Response teams have been engaged and are working toward a resolution.

  2. monitoring Dec 19, 2024, 12:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Dec 19, 2024, 12:03 PM UTC

    Service has been restored and we are continuing to monitor.

  4. resolved Dec 19, 2024, 02:51 PM UTC

    This issue has now been fully resolved, apologies for any inconvenience caused.

Read the full incident report →