Poppulo incident

Service Delay's on the US server

Minor Resolved View vendor source →

Poppulo experienced a minor incident on September 8, 2023 affecting Poppulo Platform / Web Application and Reporting & Analytics and 1 more component, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2023, 01:23 PM UTC
Resolved
Sep 08, 2023, 02:47 PM UTC
Duration
1h 24m
Detected by Pingoru
Sep 08, 2023, 01:23 PM UTC

Affected components

Poppulo Platform / Web ApplicationReporting & AnalyticsEmail Sending

Update timeline

  1. investigating Sep 08, 2023, 01:23 PM UTC

    We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Incident Response teams have been engaged and are working toward a resolution.

  2. monitoring Sep 08, 2023, 02:00 PM UTC

    US Server performance has returned to normal ranges. Our Engineering Team continues to closely monitor the system.

  3. resolved Sep 08, 2023, 02:47 PM UTC

    This incident has been resolved.