Poppulo incident

Service Delay's on the US server

Minor Resolved View vendor source →

Poppulo experienced a minor incident on September 14, 2023 affecting Poppulo Platform / Web Application and Reporting & Analytics and 1 more component, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2023, 10:31 AM UTC
Resolved
Sep 15, 2023, 11:54 AM UTC
Duration
1d 1h
Detected by Pingoru
Sep 14, 2023, 10:31 AM UTC

Affected components

Poppulo Platform / Web ApplicationReporting & AnalyticsEmail Sending

Update timeline

  1. monitoring Sep 14, 2023, 10:31 AM UTC

    We are currently experiencing an issue that may be impacting your ability to fully utilize our services with sporadic delays in the service. Our Incident Response teams have been engaged and are working toward a resolution while monitoring the situation closely. If you experience system slowness, please be assured it is operational and may need additional time to process your request.

  2. monitoring Sep 15, 2023, 08:20 AM UTC

    We are continuing to monitor for any further issues.

  3. resolved Sep 15, 2023, 11:54 AM UTC

    US Server performance has returned to normal ranges. This incident has been resolved.