Poppulo experienced a major incident on October 11, 2023 affecting Poppulo Platform / Web Application and Email Microsites, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 11, 2023, 10:36 AM UTC
We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Incident Response teams have been engaged and are working toward a resolution.
- investigating Oct 11, 2023, 02:21 PM UTC
A fix has been implemented for Email microsites. Our Engineers are continuing to address intermittent login issues . Some customers may still experience degraded performance at this time.
- monitoring Oct 11, 2023, 05:37 PM UTC
A fix has been implemented to address earlier reported issues. Our engineering team will continue to monitor results.
- resolved Oct 12, 2023, 11:57 AM UTC
This incident has been resolved, we apologize for any inconvenience caused.