Poppulo incident

Service Issue on US Server

Critical Resolved View vendor source →

Poppulo experienced a critical incident on February 12, 2024 affecting Email Sending, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2024, 04:59 PM UTC
Resolved
Feb 12, 2024, 05:15 PM UTC
Duration
15m
Detected by Pingoru
Feb 12, 2024, 04:59 PM UTC

Affected components

Email Sending

Update timeline

  1. investigating Feb 12, 2024, 04:59 PM UTC

    We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Incident Response teams have been engaged and are working toward a resolution while monitoring the situation closely. Please accept our apologies for any inconvenience caused.

  2. identified Feb 12, 2024, 05:03 PM UTC

    The issue has been identified and we continue to investigate the issue.

  3. monitoring Feb 12, 2024, 05:07 PM UTC

    A fix has been implemented and we are continuing to monitor the situation.

  4. resolved Feb 12, 2024, 05:15 PM UTC

    This incident has now been resolved.