Poppulo incident

EU Service Issues

Major Resolved View vendor source →

Poppulo experienced a major incident on February 29, 2024 affecting Poppulo Platform / Web Application and Reporting & Analytics and 1 more component, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Feb 29, 2024, 09:42 AM UTC
Resolved
Feb 29, 2024, 10:29 AM UTC
Duration
47m
Detected by Pingoru
Feb 29, 2024, 09:42 AM UTC

Affected components

Poppulo Platform / Web ApplicationReporting & AnalyticsEmail MicrositesEmail SendingMobile AppMobile Publishing

Update timeline

  1. investigating Feb 29, 2024, 09:42 AM UTC

    We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Incident Response teams have been engaged and are working toward a resolution.

  2. investigating Feb 29, 2024, 09:53 AM UTC

    We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Incident Response teams have been engaged and are working toward a resolution.

  3. identified Feb 29, 2024, 10:13 AM UTC

    The issue has been identified and we are working on a fix.

  4. monitoring Feb 29, 2024, 10:19 AM UTC

    A fix has been implemented and we are still monitoring this issue.

  5. resolved Feb 29, 2024, 10:29 AM UTC

    This incident is resolved.