Poppulo incident

EU service Issue

Minor Resolved View vendor source →

Poppulo experienced a minor incident on April 25, 2024 affecting Reporting & Analytics and Email Sending, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2024, 11:11 AM UTC
Resolved
Apr 25, 2024, 01:40 PM UTC
Duration
2h 29m
Detected by Pingoru
Apr 25, 2024, 11:11 AM UTC

Affected components

Reporting & AnalyticsEmail Sending

Update timeline

  1. investigating Apr 25, 2024, 11:11 AM UTC

    We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Reporting and test sends are currently delayed. This does not affect live sends. Our Incident Response teams have been engaged and are working toward a resolution.

  2. investigating Apr 25, 2024, 12:00 PM UTC

    We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Reporting is currently delayed. Our Incident Response teams have been engaged and are working toward a resolution.

  3. monitoring Apr 25, 2024, 12:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 25, 2024, 01:40 PM UTC

    This incident has been resolved.