Poppulo experienced a major incident on June 10, 2024 affecting Email Sending, lasting 1h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Email Sending
Update timeline
- investigating Jun 10, 2024, 05:29 PM UTC
We are currently experiencing an issue that may be impacting your ability to fully utilize our services. There are some issues reported with Scheduled Sends and your account may be affected, but normal sends are being sent as normal. Our Incident Response teams have been engaged and are working toward a resolution.
- monitoring Jun 10, 2024, 06:22 PM UTC
Maintenance at 7.30pm BST, with no user impact expected
- monitoring Jun 10, 2024, 06:29 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 10, 2024, 06:51 PM UTC
The associated maintenance & incident are now resolved.