Poppulo incident

EU Service Issue

Minor Resolved View vendor source →

Poppulo experienced a minor incident on August 1, 2024 affecting Poppulo Platform / Web Application and Reporting & Analytics and 1 more component, lasting 5h 37m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2024, 10:15 AM UTC
Resolved
Aug 01, 2024, 03:52 PM UTC
Duration
5h 37m
Detected by Pingoru
Aug 01, 2024, 10:15 AM UTC

Affected components

Poppulo Platform / Web ApplicationReporting & AnalyticsEmail Sending

Update timeline

  1. investigating Aug 01, 2024, 10:15 AM UTC

    We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Incident Response teams have been engaged and are working toward a resolution.

  2. identified Aug 01, 2024, 01:17 PM UTC

    The issue has been identified and the fix has been implemented

  3. monitoring Aug 01, 2024, 03:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 01, 2024, 03:52 PM UTC

    This incident has been resolved.