Poppulo experienced a major incident on August 20, 2024 affecting Reporting & Analytics, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Reporting & Analytics
Update timeline
- investigating Aug 20, 2024, 03:00 PM UTC
We are currently experiencing an issue on our US servers that may be impacting your ability to fully utilize our services. There are issues with our system on accessing new reporting data. This does not affect preexisting reporting information.
- identified Aug 20, 2024, 03:09 PM UTC
The issue has been identified and a solution is being worked on.
- monitoring Aug 20, 2024, 03:36 PM UTC
A fix has been implemented and we are monitoring the situation.
- resolved Aug 20, 2024, 04:04 PM UTC
The incident has been resolved.