Poppulo incident

Service Issue EU server

Critical Resolved View vendor source →

Poppulo experienced a critical incident on September 13, 2024 affecting Poppulo Platform / Web Application and Reporting & Analytics and 1 more component, lasting 5h 53m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2024, 11:26 PM UTC
Resolved
Sep 14, 2024, 05:19 AM UTC
Duration
5h 53m
Detected by Pingoru
Sep 13, 2024, 11:26 PM UTC

Affected components

Poppulo Platform / Web ApplicationReporting & AnalyticsEmail MicrositesEmail SendingMobile AppMobile Publishing

Update timeline

  1. investigating Sep 13, 2024, 11:26 PM UTC

    We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Incident Response teams have been engaged and are working toward a resolution.

  2. monitoring Sep 14, 2024, 12:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 14, 2024, 05:19 AM UTC

    This incident has been resolved