Poppulo experienced a minor incident on December 19, 2024 affecting Poppulo Platform / Web Application and Reporting & Analytics, lasting 3h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Poppulo Platform / Web ApplicationReporting & Analytics
Update timeline
- investigating Dec 19, 2024, 11:13 AM UTC
We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Incident Response teams have been engaged and are working toward a resolution.
- monitoring Dec 19, 2024, 12:00 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Dec 19, 2024, 12:03 PM UTC
Service has been restored and we are continuing to monitor.
- resolved Dec 19, 2024, 02:51 PM UTC
This issue has now been fully resolved, apologies for any inconvenience caused.