Poppulo incident

US Service Issue

Minor Resolved View vendor source →

Poppulo experienced a minor incident on January 22, 2025 affecting Email Sending, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2025, 02:24 PM UTC
Resolved
Jan 22, 2025, 04:08 PM UTC
Duration
1h 44m
Detected by Pingoru
Jan 22, 2025, 02:24 PM UTC

Affected components

Email Sending

Update timeline

  1. investigating Jan 22, 2025, 02:24 PM UTC

    We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With some sends queuing on the US server Our Incident Response teams have been engaged and are working toward a resolution.

  2. identified Jan 22, 2025, 02:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 22, 2025, 03:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 22, 2025, 04:08 PM UTC

    This incident has been resolved.