Poppulo incident

Service Issue on EU and US server

Critical Resolved View vendor source →

Poppulo experienced a critical incident on January 31, 2025 affecting Email Microsites, lasting 3h 32m. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2025, 11:58 AM UTC
Resolved
Jan 31, 2025, 03:31 PM UTC
Duration
3h 32m
Detected by Pingoru
Jan 31, 2025, 11:58 AM UTC

Affected components

Email Microsites

Update timeline

  1. investigating Jan 31, 2025, 11:58 AM UTC

    We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With microsite currently unavailable. Our Incident Response teams have been engaged and are working toward a resolution as a top priority.

  2. identified Jan 31, 2025, 01:54 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 31, 2025, 02:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 31, 2025, 03:31 PM UTC

    This incident has been resolved.