Poppulo incident

EU Service Issue

Minor Resolved View vendor source →

Poppulo experienced a minor incident on February 26, 2025 affecting Poppulo Platform / Web Application, lasting 4h 23m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2025, 09:33 AM UTC
Resolved
Feb 26, 2025, 01:57 PM UTC
Duration
4h 23m
Detected by Pingoru
Feb 26, 2025, 09:33 AM UTC

Affected components

Poppulo Platform / Web Application

Update timeline

  1. identified Feb 26, 2025, 09:33 AM UTC

    We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Enterprise people data is currently taking longer then expected to associated push to sub-accounts. Our Incident Response teams have been engaged and are working toward a resolution.

  2. monitoring Feb 26, 2025, 09:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 26, 2025, 01:57 PM UTC

    This incident has been resolved.