Poppulo incident

US Service Issue

Minor Resolved View vendor source →

Poppulo experienced a minor incident on March 3, 2025 affecting Email Sending, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2025, 02:35 PM UTC
Resolved
Mar 03, 2025, 03:18 PM UTC
Duration
43m
Detected by Pingoru
Mar 03, 2025, 02:35 PM UTC

Affected components

Email Sending

Update timeline

  1. investigating Mar 03, 2025, 02:35 PM UTC

    We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With some sends and test sends queuing on the US server. Our Incident Response teams have been engaged and are working toward a resolution.

  2. investigating Mar 03, 2025, 02:44 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 03, 2025, 03:01 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 03, 2025, 03:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 03, 2025, 03:18 PM UTC

    This incident has been resolved.