Poppulo incident

Service Issue on EU and US server

Minor Resolved View vendor source →

Poppulo experienced a minor incident on March 14, 2025 affecting Poppulo Platform / Web Application, lasting 3h 39m. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2025, 05:04 PM UTC
Resolved
Mar 14, 2025, 08:43 PM UTC
Duration
3h 39m
Detected by Pingoru
Mar 14, 2025, 05:04 PM UTC

Affected components

Poppulo Platform / Web Application

Update timeline

  1. investigating Mar 14, 2025, 05:04 PM UTC

    There have been issues reported with images either not appearing, or images reverting to default values. As well as issues with the Planning Tab. We are aware of this issue and are currently looking to resolve it as soon as possible.

  2. identified Mar 14, 2025, 07:32 PM UTC

    Our Engineers have identified the issue and are working on a fix for the image cloning issue and are planning to deploy it as soon as possible.

  3. resolved Mar 14, 2025, 08:43 PM UTC

    The fix implemented by our Engineers has resolved the issue and the system should be operating as normal again.