Poppulo incident

EU Service Issue: Reporting delays

Minor Resolved View vendor source →

Poppulo experienced a minor incident on May 14, 2025 affecting Reporting & Analytics, lasting 13h 35m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2025, 09:35 AM UTC
Resolved
May 14, 2025, 11:10 PM UTC
Duration
13h 35m
Detected by Pingoru
May 14, 2025, 09:35 AM UTC

Affected components

Reporting & Analytics

Update timeline

  1. investigating May 14, 2025, 09:35 AM UTC

    We are currently experiencing an issue that may be impacting your ability to fully utilize our services with some delays in Reporting. The Open and Clicks reporting metrics may not be up to date. It may take up to an hour to reflect the accurate figures. (Please note emails are delivering it is the reporting that is delayed) Our Engineering team is investigating We apologize for any inconvenience caused. Please accept our apologies for any inconvenience caused. Poppulo Support Team

  2. resolved May 14, 2025, 11:10 PM UTC

    This incident has been resolved.