Pop incident

Google Firebase down

Critical Resolved View vendor source →

Pop experienced a critical incident on April 16, 2021 affecting Screen Service, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2021, 11:16 PM UTC
Resolved
Apr 16, 2021, 11:54 PM UTC
Duration
37m
Detected by Pingoru
Apr 16, 2021, 11:16 PM UTC

Affected components

Screen Service

Update timeline

  1. investigating Apr 16, 2021, 11:16 PM UTC

    It appears Google Firebase is down, affecting our service. We'll post an update once we know more.

  2. resolved Apr 16, 2021, 11:54 PM UTC

    Firebase is back up and so are we. Sorry for any inconvenience!

  3. postmortem Apr 17, 2021, 07:44 PM UTC

    Google Firebase has an incident report that will be updated once they’ve investigated what happened: [https://status.firebase.google.com/incident/Realtime Database/21003](https://status.firebase.google.com/incident/Realtime%20Database/21003)