Pop incident

Intermittent disconnects

Critical Resolved View vendor source →

Pop experienced a critical incident on June 2, 2021 affecting Screen Service, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2021, 06:07 PM UTC
Resolved
Jun 02, 2021, 06:55 PM UTC
Duration
48m
Detected by Pingoru
Jun 02, 2021, 06:07 PM UTC

Affected components

Screen Service

Update timeline

  1. identified Jun 02, 2021, 06:07 PM UTC

    We have deployed a fix and it should be live within 15 minutes.

  2. identified Jun 02, 2021, 06:09 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jun 02, 2021, 06:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 02, 2021, 06:55 PM UTC

    This incident has been resolved.