Pop incident

Certificate error

Critical Resolved View vendor source →

Pop experienced a critical incident on March 22, 2022 affecting Screen Service, lasting 3h 15m. The incident has been resolved; the full update timeline is below.

Started
Mar 22, 2022, 02:15 AM UTC
Resolved
Mar 22, 2022, 05:31 AM UTC
Duration
3h 15m
Detected by Pingoru
Mar 22, 2022, 02:15 AM UTC

Affected components

Screen Service

Update timeline

  1. identified Mar 22, 2022, 04:45 AM UTC

    Our cloud infrastructure's certificates weren't renewed correctly and meetings were no longer possible to join.

  2. identified Mar 22, 2022, 04:46 AM UTC

    We have identified the issue and are now rolling out a fix.

  3. resolved Mar 22, 2022, 05:31 AM UTC

    This incident has been resolved.