Pontomais incident

Indisponibilidade do sistema

Major Resolved View vendor source →

Pontomais experienced a major incident on August 22, 2022 affecting Site do Produto and Aplicativo and 1 more component, lasting 4h 2m. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2022, 11:10 AM UTC
Resolved
Aug 22, 2022, 03:12 PM UTC
Duration
4h 2m
Detected by Pingoru
Aug 22, 2022, 11:10 AM UTC

Affected components

Site do ProdutoAplicativoAPIIntegração com REP´s

Update timeline

  1. identified Aug 22, 2022, 11:23 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Aug 22, 2022, 11:26 AM UTC

    Instabilidade no banco de dados.

  3. monitoring Aug 22, 2022, 12:29 PM UTC

    Monitorando o banco de dados

  4. resolved Aug 22, 2022, 03:12 PM UTC

    This incident has been resolved.