Pontomais incident

Indisponibilidade do sistema

Critical Resolved View vendor source →

Pontomais experienced a critical incident on December 29, 2022 affecting Site do Produto and API and 1 more component, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Dec 29, 2022, 11:27 AM UTC
Resolved
Dec 29, 2022, 11:50 AM UTC
Duration
23m
Detected by Pingoru
Dec 29, 2022, 11:27 AM UTC

Affected components

Site do ProdutoAPIIntegração com REP´s

Update timeline

  1. investigating Dec 29, 2022, 11:27 AM UTC

    Banco de dados

  2. investigating Dec 29, 2022, 11:46 AM UTC

    Sistema normalizado

  3. resolved Dec 29, 2022, 11:50 AM UTC

    This incident has been resolved.

  4. postmortem Dec 29, 2022, 05:33 PM UTC

    O problema se iniciou às 08h00 e se estendeu por aproximadamente 30 minutos.