Pontomais incident

Instabilidade do sistema

Critical Resolved View vendor source →

Pontomais experienced a critical incident on June 19, 2023 affecting Site do Produto and Aplicativo and 1 more component, lasting 3h 58m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2023, 11:12 AM UTC
Resolved
Jun 19, 2023, 03:11 PM UTC
Duration
3h 58m
Detected by Pingoru
Jun 19, 2023, 11:12 AM UTC

Affected components

Site do ProdutoAplicativoAPIIntegração com REP´s

Update timeline

  1. investigating Jun 19, 2023, 11:12 AM UTC

    We are currently investigating this issue.

  2. investigating Jun 19, 2023, 11:24 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 19, 2023, 11:29 AM UTC

    We are continuing to investigate this issue.

  4. investigating Jun 19, 2023, 11:36 AM UTC

    We are continuing to investigate this issue.

  5. investigating Jun 19, 2023, 11:42 AM UTC

    We are continuing to investigate this issue.

  6. investigating Jun 19, 2023, 02:24 PM UTC

    We are continuing to investigate this issue.

  7. investigating Jun 19, 2023, 02:25 PM UTC

    We are continuing to investigate this issue.

  8. investigating Jun 19, 2023, 02:33 PM UTC

    We are continuing to investigate this issue.

  9. resolved Jun 19, 2023, 03:11 PM UTC

    This incident has been resolved.