Pontomais incident

Instabilidade no sistema WEB

Major Resolved View vendor source →

Pontomais experienced a major incident on July 17, 2024 affecting Site do Produto, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2024, 06:28 AM UTC
Resolved
Jul 17, 2024, 06:50 AM UTC
Duration
22m
Detected by Pingoru
Jul 17, 2024, 06:28 AM UTC

Affected components

Site do Produto

Update timeline

  1. investigating Jul 17, 2024, 06:28 AM UTC

    Olá Estamos passando por uma instabilidade no acesso apenas da nossa aplicação WEB. Estamos em investigação Aplicativo e API funcionando normalmente

  2. identified Jul 17, 2024, 06:48 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 17, 2024, 06:50 AM UTC

    This incident has been resolved.