Pontomais incident

Indisponibilidade parcial

Major Resolved View vendor source →

Pontomais experienced a major incident on June 16, 2023 affecting Site do Produto and Aplicativo and 1 more component, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2023, 06:40 PM UTC
Resolved
Jun 16, 2023, 08:04 PM UTC
Duration
1h 24m
Detected by Pingoru
Jun 16, 2023, 06:40 PM UTC

Affected components

Site do ProdutoAplicativoAPIIntegração com REP´s

Update timeline

  1. investigating Jun 16, 2023, 06:40 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 16, 2023, 07:29 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 16, 2023, 07:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 16, 2023, 08:04 PM UTC

    This incident has been resolved.