Polymail incident

Delayed Sync

Minor Resolved View vendor source →

Polymail experienced a minor incident on June 28, 2017, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Jun 28, 2017, 07:06 PM UTC
Resolved
Jun 28, 2017, 08:42 PM UTC
Duration
1h 35m
Detected by Pingoru
Jun 28, 2017, 07:06 PM UTC

Update timeline

  1. identified Jun 28, 2017, 07:06 PM UTC

    We're experiencing delayed sync for new mail on all accounts. We have identified the issue and are working on a fix.

  2. resolved Jun 28, 2017, 08:42 PM UTC

    We are no longer experiencing delayed sync across all accounts. All accounts are caught up and syncing new mail.