Polymail incident

Degraded Sync for Yahoo/AOL Accounts

Minor Resolved View vendor source →

Polymail experienced a minor incident on December 16, 2019 affecting Polymail Apps (iOS, web, and desktop), lasting 28d 9h. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2019, 05:23 PM UTC
Resolved
Jan 14, 2020, 03:21 AM UTC
Duration
28d 9h
Detected by Pingoru
Dec 16, 2019, 05:23 PM UTC

Affected components

Polymail Apps (iOS, web, and desktop)

Update timeline

  1. investigating Dec 16, 2019, 05:23 PM UTC

    We’re currently investigating a connectivity issue for Yahoo/AOL users that may cause degraded sync for these accounts.

  2. resolved Jan 14, 2020, 03:21 AM UTC

    Yahoo and AOL accounts are now syncing properly, as Polymail is no longer being blocked by Verizon Media.