Polymail incident

Degraded App Performance

Major Resolved View vendor source →

Polymail experienced a major incident on April 7, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2020, 02:35 PM UTC
Resolved
Apr 07, 2020, 02:30 PM UTC
Duration
Detected by Pingoru
Apr 07, 2020, 02:35 PM UTC

Update timeline

  1. resolved Apr 07, 2020, 02:35 PM UTC

    We saw elevated connectivity errors from 6:45-7:10 AM PST. Users affected may have seen delays syncing emails and sending drafts. We've identified and fixed the issue, and everything should be operational now. We're monitoring the situation now.