Polymail experienced a minor incident on June 10, 2020 affecting Polymail Apps (iOS, web, and desktop), lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Polymail Apps (iOS, web, and desktop)
Update timeline
- investigating Jun 10, 2020, 09:09 PM UTC
We're currently investigating issues affecting iCloud Sign in. Affected users may be seeing a prompt to reauthorize their iCloud accounts and may not be able to sign into their iCloud accounts through Polymail.
- investigating Jun 10, 2020, 09:10 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 10, 2020, 10:21 PM UTC
A fix has been implemented and we're monitoring the issue! Users should now be able to sign back into their iCloud accounts through Polymail. Thanks for the patience! 💌
- resolved Jun 10, 2020, 10:22 PM UTC
This incident has been resolved.