Polymail incident

Temporary Connectivity Issues

Major Resolved View vendor source →

Polymail experienced a major incident on July 17, 2020 affecting Polymail Apps (iOS, web, and desktop) and Website (Landing Page) and 1 more component, lasting 2h 51m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2020, 09:40 PM UTC
Resolved
Jul 18, 2020, 12:32 AM UTC
Duration
2h 51m
Detected by Pingoru
Jul 17, 2020, 09:40 PM UTC

Affected components

Polymail Apps (iOS, web, and desktop)Website (Landing Page)Help & Support Site

Update timeline

  1. monitoring Jul 17, 2020, 09:40 PM UTC

    We experienced temporary connectivity issues due to an outage from one of our upstream network providers. Things should be operational, but we're monitoring the situation!

  2. monitoring Jul 17, 2020, 09:48 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Jul 18, 2020, 12:32 AM UTC

    This incident has been resolved.