Polymail incident

Degraded Performance For Some Google Accounts

Minor Resolved View vendor source →

Polymail experienced a minor incident on December 13, 2021 affecting Polymail Apps (iOS, web, and desktop), lasting 15h 14m. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2021, 09:12 PM UTC
Resolved
Dec 14, 2021, 12:26 PM UTC
Duration
15h 14m
Detected by Pingoru
Dec 13, 2021, 09:12 PM UTC

Affected components

Polymail Apps (iOS, web, and desktop)

Update timeline

  1. identified Dec 13, 2021, 09:12 PM UTC

    We're currently seeing degraded performance for Google users due to a Google Cloud service outage. Affected Google users would have seen degraded sync and sending. https://status.cloud.google.com/incidents/SjJ3FN51MAEJy7cZmoss

  2. resolved Dec 14, 2021, 12:26 PM UTC

    This incident has been resolved.