Polymail incident

Degraded Service - Sync Issues

Major Resolved View vendor source →

Polymail experienced a major incident on April 1, 2022 affecting Polymail Apps (iOS, web, and desktop), lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2022, 03:45 PM UTC
Resolved
Apr 01, 2022, 04:20 PM UTC
Duration
35m
Detected by Pingoru
Apr 01, 2022, 03:45 PM UTC

Affected components

Polymail Apps (iOS, web, and desktop)

Update timeline

  1. investigating Apr 01, 2022, 01:34 PM UTC

    A significant subset of users experienced sync issues. We apologize to all who are affected by the disruption. The issue has been resolved.

  2. investigating Apr 01, 2022, 04:20 PM UTC

    A significant subset of users experienced sync issues. We apologize to all who are affected by the disruption. The issue has been resolved.

  3. resolved Apr 01, 2022, 04:20 PM UTC

    This incident has been resolved.