Polymail incident

Gmail/Google Workspace Unable To Send Emails

Minor Resolved View vendor source →

Polymail experienced a minor incident on November 13, 2023 affecting Polymail Apps (iOS, web, and desktop), lasting 4h 58m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2023, 01:38 PM UTC
Resolved
Nov 13, 2023, 06:37 PM UTC
Duration
4h 58m
Detected by Pingoru
Nov 13, 2023, 01:38 PM UTC

Affected components

Polymail Apps (iOS, web, and desktop)

Update timeline

  1. investigating Nov 13, 2023, 01:38 PM UTC

    We are currently investigating an issue where some Gmail and Google Workspace users are unable to send emails.

  2. identified Nov 13, 2023, 04:43 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 13, 2023, 06:37 PM UTC

    This incident has been resolved.