Polymail experienced a minor incident on November 14, 2023 affecting Polymail Apps (iOS, web, and desktop), lasting 2d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Polymail Apps (iOS, web, and desktop)
Update timeline
- identified Nov 14, 2023, 03:01 PM UTC
Replying to email threads that have previously used attachment or link tracking (share.polymail.io) are temporarily blocked by Google. More info here: https://mailchi.mp/67b12d124eef/update-to-your-polymail-account-6681266
- resolved Nov 16, 2023, 05:06 PM UTC
All old/blocked tracking links are now automatically removed when sent from Polymail. This fix doesn’t affect emails sent from Gmail’s app or website, which Polymail has no control over.