Polymail experienced a minor incident on May 18, 2017, lasting 22h 7m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring May 18, 2017, 12:54 AM UTC
We're currently experiencing high error rates for Outlook and Office365 accounts when connecting to Microsoft's email servers. We're investigating and working with Microsoft for a fix.
- monitoring May 18, 2017, 09:14 PM UTC
Microsoft has provided us with an temporary solution to connect to their email servers. Outlook and Office365 accounts should now be syncing. We'll mark this incident as resolved once we get a permanent fix from Microsoft.
- resolved May 18, 2017, 11:01 PM UTC
Microsoft has implemented a permanent fix, and all Outlook and Office365 accounts are syncing and are up to date.